Terms & Conditions

1. About Globe Moving & Relocation

Globe Moving & Relocation operates under the trade name GLOBE MOVING & RELOCATION CO.

The legal business is operated as a proprietorship under the legal name SURENDAR PACHAR.

The business provides domestic and international moving and relocation services, subject to service availability, route requirements and the applicable quotation and service terms.

2. Website Enquiries

Information submitted through the website is treated as an enquiry or request for information unless and until a moving service is formally confirmed.

Submitting a contact form, quotation request or enquiry does not automatically create a confirmed booking or contractual commitment to provide a particular service.

3. Moving Quotations

Quotations are prepared based on the information available to us at the time of assessment.

The quoted price may depend on factors including:

• Origin and destination
• Distance
• Volume or weight of goods
• Property size
• Packing requirements
• Floor and access conditions
• Transportation method
• Vehicle transportation requirements
• Storage requirements
• International freight requirements
• Customs or documentation requirements
• Additional services requested by the customer

If actual requirements materially differ from the information provided during quotation, the price or service scope may need to be revised.

4. Booking & Confirmation

A moving service is considered confirmed only after the applicable booking requirements and payment conditions communicated to the customer have been completed.

The quotation, booking confirmation, invoice or other service documentation may contain additional terms applicable to the specific move.

5. Customer Responsibilities

Customers are responsible for providing accurate and complete information required for the requested moving service.

This may include:

• Correct pickup address
• Correct destination address
• Moving date
• Accurate description of goods
• Approximate quantity or volume of goods
• Access and parking information
• Special handling requirements
• Vehicle information where applicable
• Required documents for international shipments

Customers should inform us in advance about fragile, oversized, valuable, restricted or otherwise unusual items.

6. Prohibited & Restricted Goods

Customers must not include illegal, hazardous, explosive, restricted or prohibited goods in a shipment without all legally required authorization and disclosure.

Depending on applicable laws, regulations and carrier requirements, restricted items may include hazardous materials, explosives, weapons, illegal substances, prohibited chemicals and other regulated goods.

Customers are responsible for informing Globe Moving & Relocation about any item that may require special handling or authorization.

7. Packing & Handling

Packing services are provided according to the service selected by the customer and the nature of the goods.

Depending on the requirements, packing may involve materials such as bubble wrap, corrugated sheets, stretch film, wooden crates and other suitable protective materials.

Customers should identify fragile, valuable or specially handled goods before packing begins.

8. Loading, Transportation & Delivery

Loading and transportation arrangements depend on the selected service, origin, destination, shipment size, transportation method and operational requirements.

Delivery is made to the agreed destination subject to access conditions and the scope of service confirmed with the customer.

Customers may be required to provide reasonable access to the pickup and delivery locations.

9. Delivery Timelines

Any transit or delivery period communicated to a customer is generally an estimate unless a specific delivery commitment is expressly agreed in writing.

Transit and delivery may be affected by circumstances including:

• Road and traffic conditions
• Weather conditions
• Transportation availability
• Carrier schedules
• Port or airport congestion
• Customs procedures
• Government procedures
• Destination-country requirements
• Documentation issues
• Other circumstances outside reasonable operational control

10. International Moving

International shipments may involve additional documentation, freight arrangements, customs procedures, destination requirements and third-party logistics providers.

International shipments are subject to applicable laws, customs regulations, carrier requirements and destination country rules.

Globe Moving & Relocation may coordinate with relevant logistics, freight, customs-related or destination service providers where required for the selected service.

11. Customs, Duties & Taxes

International shipments may be subject to customs duties, import taxes, government charges, port charges, documentation fees and other destination-related costs.

Unless expressly included in the quotation, such charges are not automatically included in the quoted moving price.

Customers are responsible for providing accurate information and documentation required for customs or other government procedures.

12. Third-Party Service Providers

Depending on the nature and destination of a move, certain services may involve independent third-party providers.

These may include:

• Transportation providers
• Freight companies
• Logistics providers
• Customs-related service providers
• Storage providers
• Insurance providers
• Destination service providers
• Other specialist service providers

The involvement of a third-party provider does not necessarily mean that the provider is an employee or owned entity of Globe Moving & Relocation.

13. Storage Services

Where storage services are selected, storage availability, duration, charges, access arrangements and handling conditions are subject to the applicable quotation and storage terms.

Customers must not place illegal, hazardous, prohibited or restricted goods into storage.

14. Vehicle Transportation

Vehicle transportation services are subject to route availability, transportation arrangements and applicable documentation.

Customers should provide accurate vehicle information and disclose any existing damage or special requirements before transportation.

Personal belongings should not be left inside a vehicle unless specifically agreed in advance.

15. Transit Insurance

Transit insurance options may be available for eligible shipments.

Insurance coverage, exclusions, limits, premium, claim requirements and other conditions are governed by the applicable insurance policy.

The availability of an insurance option does not mean that every item, loss or type of damage is automatically covered.

16. Damage, Loss & Claims

Customers should inspect their belongings upon delivery and report any visible damage, shortage or loss as soon as reasonably possible.

A claim may require supporting information such as photographs, videos, booking details, delivery documents, item descriptions and proof of value where applicable.

Where transit insurance has been selected, insurance claims are also subject to the relevant insurer's terms and claim procedure.

17. Changes to Service Requirements

Customers may request changes to their moving requirements after a quotation or booking has been issued.

Changes such as additional goods, additional services, changes in destination, changes in moving date, additional storage or difficult access conditions may affect the quotation, schedule or service scope.

18. Cancellation & Refunds

Cancellation and refund requests are subject to the applicable Refund & Cancellation Policy, quotation, booking confirmation and any services or third-party expenses already incurred.

Customers should submit cancellation requests as early as possible.

19. Payments & Billing

Payment requirements, applicable taxes, invoice details, booking payments and other commercial terms are determined by the applicable quotation and billing documentation.

Customers should make payments only through payment information officially communicated by Globe Moving & Relocation.

20. Website Content

We make reasonable efforts to keep website information accurate and useful. However, service availability, routes, pricing, schedules and operational arrangements may change.

Website content should not be interpreted as a guarantee that a particular service, route, price or delivery date will be available in every circumstance.

21. Intellectual Property

Unless otherwise stated, website content including text, graphics, branding, layout, images and other original materials may belong to or be used by Globe Moving & Relocation and should not be copied, reproduced or commercially reused without appropriate permission.

22. Website Availability

We aim to keep the website available and functional, but access may occasionally be interrupted because of maintenance, technical problems, hosting issues, connectivity problems or circumstances outside our control.

23. Privacy

Information submitted through the website is handled according to our Privacy Policy.

Customers should review the Privacy Policy to understand how information may be collected, used and shared in connection with website enquiries and requested services.

24. Governing Law

Services and business activities are subject to applicable laws and regulations of India and, where applicable, regulations relevant to the destination or transit jurisdiction of an international shipment.

Any specific contractual jurisdiction or dispute-resolution terms applicable to a particular service may be stated in the relevant service documentation.

25. Changes to These Terms

Globe Moving & Relocation may update these Terms & Conditions from time to time to reflect changes in services, business practices, website functionality or applicable requirements.

The updated version will be published on this page with a revised “Last Updated” date.

26. Legal Business Information