Moving and transportation involve handling and transit risks. Where insurance or transit protection is available, the applicable coverage, limits, exclusions, premium and claim conditions will depend on the specific insurance arrangement selected for the shipment.
1. Purpose of This Policy
This Insurance Policy provides general information about insurance and transit protection associated with moving services offered or coordinated by Globe Moving & Relocation.
This page does not replace the actual insurance policy, certificate, schedule or other insurance document issued by the applicable insurer or insurance provider.
2. Availability of Insurance
Insurance or transit protection may be available for eligible shipments depending on the type of goods, destination, transportation method and applicable insurance arrangements.
Insurance availability should be confirmed before the shipment is booked or dispatched.
3. Insurance Is Not Automatically Included
Customers should not assume that insurance coverage is automatically included in every moving quotation.
Where insurance is available, the customer should confirm whether it has been selected and whether a separate premium or documentation requirement applies.
Important: The applicable quotation, booking confirmation and insurance documentation should be checked to determine whether insurance has been purchased for a particular shipment.
4. Insurance Provider
Where insurance is arranged through an insurance company or authorized insurance provider, the insurance contract is between the relevant parties according to the applicable insurance documentation.
Coverage decisions, claim assessment and settlement are subject to the terms and conditions of the applicable insurance policy.
5. What May Be Covered
Depending on the selected insurance product, eligible shipment coverage may potentially include certain risks associated with loss or physical damage during the insured transit period.
The exact coverage depends entirely on the applicable policy wording, schedule, declared value, shipment type, route and other insurance conditions.
6. Coverage Limits
Insurance coverage may be subject to maximum limits, item-specific limits, declared-value requirements, deductibles or other financial conditions.
Customers should review the insurance certificate or policy schedule to understand the applicable limits.
7. Declared Value of Goods
Where required by the applicable insurance arrangement, customers must provide accurate information regarding the value of the goods being insured.
Incorrect, incomplete or misleading valuation information may affect insurance eligibility or a claim.
8. Accurate Shipment Information
Customers should provide accurate information regarding the goods included in the shipment.
- Type of goods
- Quantity of goods
- Declared value
- Fragile items
- Special items
- High-value goods
- Vehicle details where applicable
9. Excluded or Restricted Items
Certain goods may be excluded from insurance coverage or may require special declaration or approval.
Depending on the applicable policy, exclusions may include or relate to:
- Illegal goods
- Undeclared goods
- Prohibited items
- Hazardous materials
- Cash and certain financial instruments
- Items excluded by the applicable insurer
- Goods transported contrary to applicable regulations
Customers should review the actual insurance policy for the complete list of exclusions.
10. Fragile & High-Value Items
Customers should identify fragile, valuable, antique, electronic or specially handled goods before packing and transportation.
Additional packing requirements or specific insurance conditions may apply to certain items.
11. Packing & Insurance
Proper packing may be an important condition for the protection of certain goods during transit.
Where required, customers should follow the applicable packing requirements specified by the insurer or service provider.
12. Customer Responsibility
Customers are responsible for providing truthful, complete and accurate information about their shipment.
Customers should not conceal, omit or misrepresent information about goods for which insurance is requested.
13. International Shipments
International shipments may involve additional insurance requirements depending on the origin, destination, mode of transport and applicable freight arrangements.
Customers should confirm the availability and scope of insurance before international dispatch.
14. Claims
Customers should report any suspected loss or damage as soon as reasonably possible after discovering the issue.
A claim may require supporting documents and evidence, which can include:
- Insurance certificate or policy details
- Quotation or booking documentation
- Inventory or packing list
- Photographs of damaged goods
- Videos where available
- Proof of value
- Delivery documentation
- Other documents requested by the insurer
15. Damage Reporting
Customers are encouraged to inspect goods at delivery and document any visible damage as soon as possible.
Photographs and other supporting evidence may help in evaluating a reported loss or damage.
16. Claim Assessment
Insurance claims are evaluated according to the applicable insurance policy and the documentation submitted by the claimant.
Approval, rejection, valuation and settlement of an insurance claim are subject to the terms and conditions of the applicable insurance arrangement.
17. Insurance Premium
Where insurance is selected, an applicable insurance premium may be charged separately or included in the service quotation as specified in the applicable documents.
The premium may depend on factors including declared value, shipment type, route and applicable insurance terms.
18. Insurance Does Not Guarantee Payment
Purchasing or arranging insurance does not guarantee that every loss or damage will result in a claim payment.
Claims remain subject to policy terms, exclusions, conditions, documentation and the insurer's assessment.
19. Third-Party Insurance Providers
Where an independent insurer or insurance provider is involved, the provider may have its own claim procedures, documentation requirements and customer-support channels.
Customers should follow the applicable insurance provider's instructions when submitting a claim.
20. Insurance & Moving Liability
Insurance coverage and the contractual liability of a moving or logistics service provider are separate matters.
The availability of insurance does not automatically change the terms of the applicable moving service agreement.
21. Customer Inspection at Delivery
Customers are encouraged to inspect the shipment at the time of delivery and identify visible loss or damage.
Where applicable, customers should record relevant details on delivery documentation and retain copies for their records.
22. Insurance Documentation
Customers should retain copies of all insurance-related documents, including certificates, schedules, declarations, receipts and claim correspondence.
23. No Unauthorised Insurance Representation
Customers should rely only on written insurance information officially provided through authorized business channels.
Informal statements, assumptions or third-party representations should not be treated as confirmation of insurance coverage.
24. Policy Updates
Globe Moving & Relocation may update this Insurance Policy to reflect changes in services, insurance arrangements, operational procedures or applicable requirements.
The latest version will be published on this page with a revised “Last Updated” date.
25. Important Disclaimer
This webpage provides general information only and does not constitute an insurance contract, insurance certificate or guarantee of coverage. The actual insurance policy, certificate, schedule and applicable insurer terms will govern any insurance coverage or claim.
26. Legal Business Information
Contact Globe Moving & Relocation
Legal Name: SURENDAR PACHAR
Trade Name: GLOBE MOVING & RELOCATION CO
Address:
K.104, Rajlaxmi Commercial Complex
Greater Thane, Mumbai
Maharashtra – 421302
India
Phone: 092534 65831
Email: Info@globepacker.in
Website: www.globepacker.in