Payment requirements for a moving service are based on the applicable quotation, booking confirmation, invoice and service requirements. Customers should use only payment details officially provided by Globe Moving & Relocation.
1. Payment Terms
Payment requirements may vary depending on the type, destination and stage of the moving service.
Depending on the booking, payment may be required:
- At the time of booking
- Before commencement of the service
- Before loading or dispatch
- During different stages of a relocation
- Before delivery where applicable
- According to agreed commercial terms
The applicable payment schedule will be communicated to the customer through the relevant quotation, invoice or booking documentation.
2. Accepted Payment Methods
Payment methods may vary depending on the transaction, customer location and applicable business arrangements.
3. Official Payment Details
Customers should make payments only using payment information officially provided by Globe Moving & Relocation through an authorized business communication channel.
Payment Security Notice: Do not transfer money to a personal account, unknown account, unofficial payment link or third party unless the payment arrangement has been specifically confirmed by Globe Moving & Relocation.
4. Booking Advance
Depending on the service, an advance or booking payment may be required before resources are allocated for the move.
A booking payment may be used to reserve manpower, transportation, packing materials, storage space or other resources required for the scheduled service.
The applicable advance amount will be communicated to the customer before payment is requested.
5. Balance Payment
Where a balance remains payable after an advance payment, the customer will be informed of the applicable balance and payment stage.
Balance payment requirements may differ between domestic, international, storage and vehicle transportation services.
6. Quotations & Final Billing
Quotations are prepared based on the information available when the estimate is created.
The final amount may change where actual requirements differ materially from the information originally provided.
Changes may include:
- Additional goods
- Additional packing requirements
- Additional manpower
- Change of origin or destination
- Additional distance
- Difficult access conditions
- Additional storage
- Additional handling
- Additional transportation requirements
- Government, customs or third-party charges
7. GST & Applicable Taxes
Applicable GST and other taxes or government charges may be added to the service price where required by applicable law.
Tax treatment may depend on the nature of the service, customer type, destination and applicable regulations.
Where applicable, GST details will be reflected in the relevant invoice or business documentation.
8. GST Invoice
Where a GST invoice is applicable, customers should provide accurate billing information before the invoice is issued.
Business customers may be required to provide:
- Legal business name
- Billing address
- GSTIN where applicable
- Email address
- Other information required for billing
9. Payment Confirmation
Customers should retain payment confirmation or transaction records after making a payment.
Where requested, customers may be asked to provide a payment reference, transaction ID, bank confirmation or other proof of payment for verification.
10. Payment Verification
A payment may be considered received only after it has been successfully verified against the relevant business payment records.
A screenshot or payment instruction alone does not necessarily confirm that funds have been received.
11. Failed or Pending Payments
If a payment is unsuccessful, pending, reversed or otherwise not received, the applicable service may remain pending until successful payment verification.
Customers should contact the payment provider or their bank where necessary to resolve payment-related issues.
12. Duplicate Payments
If a customer accidentally makes a duplicate payment, they should contact Globe Moving & Relocation as soon as possible.
After verification, an eligible excess payment may be adjusted against a future balance or reviewed for refund, subject to the applicable circumstances.
13. Incorrect Payment Amount
If a customer pays an amount different from the amount specified in the applicable invoice or quotation, the difference may need to be adjusted before the service proceeds.
Customers should contact the business promptly if they believe an incorrect amount has been paid.
14. Payment Before Service Commencement
Certain services may require payment or confirmation of payment before packing, loading, transportation or other service activities commence.
This requirement may apply particularly where resources have to be reserved in advance.
15. International Moving Payments
International relocation may involve additional payments relating to freight, customs-related services, destination services, documentation, storage or other logistics requirements.
Government duties, import taxes, port charges and other destination-related costs may be payable separately unless expressly included in the quotation.
16. Third-Party Charges
Certain relocation services may involve independent third-party providers.
Where applicable, charges imposed by transportation companies, freight providers, storage providers, ports, customs-related providers or other service providers may form part of the customer's total payable amount.
17. Storage Payments
Storage charges may depend on the storage duration, shipment volume, storage facility, access requirements and other applicable terms.
Additional storage beyond the originally agreed period may result in additional charges.
18. Vehicle Transportation Payments
Car and bike transportation charges depend on factors including vehicle type, origin, destination, transportation method and route.
Additional charges may apply where the customer's requirements change after the original quotation.
19. Refunds
Refunds are handled according to the applicable Refund & Cancellation Policy, quotation, booking terms and services already performed.
Amounts relating to services already performed or third-party costs already incurred may not be refundable.
20. Refund Processing Method
Where a refund is approved, it may generally be processed through an appropriate traceable payment method.
Banking or payment processing time may vary depending on the payment provider and banking system.
21. Payment Security
Customers should protect their payment credentials, banking information, passwords, OTPs and other confidential financial information.
Security Reminder: Globe Moving & Relocation will not ask customers to disclose passwords, banking PINs or OTPs through ordinary customer-support communication.
22. Payment Disputes
Customers who believe that a payment has been incorrectly charged, duplicated or otherwise incorrectly recorded should contact the business with the relevant transaction information.
We will review the available payment and booking records and respond based on the circumstances.
23. Contact for Billing Questions
Billing, invoice or payment-related questions may be submitted to:
Email: Info@globepacker.in
Phone: 092534 65831
24. Policy Updates
Globe Moving & Relocation may update this Payment & Billing Information page from time to time to reflect changes in payment procedures, billing practices, services or applicable requirements.
The updated version will be published on this page with a revised “Last Updated” date.
25. Legal Business Information
Contact Globe Moving & Relocation
Trade Name: GLOBE MOVING & RELOCATION CO
Legal Name: SURENDAR PACHAR
Address:
K.104, Rajlaxmi Commercial Complex
Greater Thane, Mumbai
Maharashtra – 421302
India
Phone: 092534 65831
Email: Info@globepacker.in
Website: www.globepacker.in